ITOptimizer—Process Design Simplified

You've taken the training, you've launched your ITSM project. Now what?

Wouldn't you like access to the same tools and techniques used by Consulting-Portal's own consultants to help accelerate your project? Introducing ITOptimizer:

  • A process design tool based on a powerful data model, which provides automatic generation of process documentation including: swim-lane diagrams, RACI diagrams, roles and responsibilities, policies and governance, tool and data requirements, executive summaries and detailed process documentation.
  • A process maturity assessment tool based on CMM®, CobiT® and ITIL® that allows you to benchmark your processes and identify areas for improvement.
  • A governance tool, (coming spring 2010) allowing you to establish, coordinate, monitor and audit compliance of your ITSM processes against established frameworks such as ITIL, CobiT and ISO20000.  This module will help you establish accountability and will help prepare your business for IT audits or standards certification.
  • Detailed IT service management process templates based on our 10 years of practical experience and remaining true to the ITIL® framework—or design and document your own process from scratch with a central repository for process documentation controlled through role-based access.
  • Comprehensive training on how to design and manage processes.

This solution employs a subscription-based pricing model and does not require any onsite hardware or software. Subscriptions start at $799 a year for the Practitioner Edition and $4200 a year for the Enterprise Edition (training and implementation costs may apply to the Enterprise Edition).

"At Consulting-Portal our consultants use ITOptimizer and have seen a 40% improvement in the time it takes to design processes for our clients. We are now pleased to provide the same time and cost savings directly to IT process designers everywhere."

David Mainville, Co-Founder and CEO of Consulting-Portal.

For more information on ITOptimizer visit the website www.itoptimizer.com

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Explore Our ITSM Services and Products

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To learn about our practical, tactical ITSM consulting services, go to our ITSM Consulting Services page.

For information about our ITIL, IT governance and ISO 20000 training services, go to our ITSM Training section.

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