About Us
Consulting-Portal—Tactical, Practical IT Service Management Specialists
We founded Consulting-Portal in 1999, determined to help organizations implement streamlined, efficient processes that unify IT technology with business and customer needs.
Our staff—all full-time employees—have an average of 25 years of IT experience. Before becoming ITSM consultants, they specialized in other areas of IT, including writing software, managing service desks, installing hardware and managing operations.
Now, we put that expertise to work for you and your organization.
Our experience means we approach your organization's needs from a functional point of view—recommending robust, proven processes that work in practice, not just in theory.
Lastly, we're vendor neutral—we're not devoted to any particular ITSM tool. Instead, we recommend solutions that align precisely with your organization's needs and objectives.
Explore OUR ITSM Services and Products
If you're looking for consultants to help you improve and enhance your IT processes, read about our ITSM Consulting Services.
To enhance your professional skills and become certified in ITSM frameworks, explore our ITIL, COBIT and ISO 20000 training.
For our range of free resources, including ITSM white papers, videos and podcasts, go to our Free ITSM Resources page.
To assess, design and implement IT service management processes on your own (without hiring a consultant), explore our do-it yourself ITSM toolkit.